Privacy Policy Last updated: 24/02/2024
We, referred to as “Us” or “Our,” are committed to protecting your Personal Data and privacy.
This Privacy Policy explains how we collect, manage, store, and use the information you provide while using the Redmont Luxentis website (the “Website”).
We pledge to uphold the following principles:
• To ensure transparency in the collection and processing of your Personal Data:
We prioritize keeping you fully informed so you can make educated decisions about how your Personal Data is used on our Website or when interacting with a third-party trading platform. We use different methods to deliver clear and timely information regarding how your Personal Data is processed.
When specific notifications are required, we will provide them at the appropriate time and place.
We are also ready to answer any questions you may have, subject to legal limitations. You may contact us at: [email protected]
• To process your Personal Data exclusively for the purposes described in this Policy:
These purposes include operating and improving the Website, connecting you with third-party trading platforms (the “Services”), enhancing user experience, protecting our rights and interests, supporting administrative operations required to provide Services, and complying with legal or regulatory requirements.
We may also process your Personal Data to better understand your preferences and needs.
• To allocate substantial resources toward protecting your Personal Data rights:
We invest significant effort into enabling you to exercise your rights as a data subject. You may contact us at any time to review, correct, delete, restrict, or transfer your Personal Data. Requests will be handled according to applicable laws.
• To safeguard your Personal Data:
Although absolute security cannot be guaranteed, we employ a wide range of organizational and technical measures to protect your Personal Data.
Our Comprehensive Privacy Policy
1. The Scope
This Policy describes the types of Personal Data we collect, how we collect it, how it is used, shared, stored, and protected.
“Personal Data” refers to any information relating to an identified or identifiable individual.
“Processing” includes collecting, recording, organizing, structuring, storing, altering, retrieving, using, sharing, restricting, erasing, or destroying Personal Data.
Our Services are intended for general audiences and are not directed at individuals under 18. We do not knowingly collect or store information from anyone under 18 and will promptly remove such information if discovered.
2. When Do We Collect Personal Data About You?
We collect Personal Data when you access the Services, communicate with us, or use the Website. Some information is provided directly by you, while other data is collected through your interaction with our systems or received from trusted third-party partners.
3. No Obligation to Provide Personal Data and Its Implications
You are not required to provide Personal Data. However, refusal to provide certain information may prevent us from delivering the Services, limit your ability to use the Website, or cause malfunctions.
4. What Types of Personal Data Do We Collect?
Data collected automatically: This includes online activity logs, IP address, access time and date, visited pages, language settings, crash logs, browser type, and device information.
Data you provide voluntarily: Any information you submit when engaging with a third-party trading platform through us.
Data you provide specifically for trading account submission: full name, phone number, and email address.
5. Objectives and Legal Foundations for Processing Personal Data
Redmont Luxentis processes your Personal Data for purposes listed in this Policy, each supported by a relevant legal basis.
We will not process your Personal Data without a legitimate legal basis. These legal grounds include:
- Your consent for specific processing activities, such as forwarding your information to trading partners.
- Legitimate interests pursued by Redmont Luxentis or third parties, such as improving Services or addressing inquiries.
- Legal obligations that require processing of Personal Data.
If you require clarification regarding legitimate interest processing, contact us at any time.
Below is a summary table outlining why and how your Personal Data may be processed:
| Objective | Legal Foundation | |
| 1 | Forward your information to third parties upon your request for digital trading purposes. | Your consent |
| 2 | Respond to your inquiries regarding service usage. | Legitimate interests |
| 3 | Meet legal obligations and comply with regulatory directives. | Legal requirement |
| 4 | Improve our Services, including technical troubleshooting and crash analysis. | Legitimate interests |
| 5 | Prevent fraud and service misuse. | Legitimate interests |
| 6 | Support operational needs such as planning and business development. | Legitimate interests |
| 7 | Conduct statistical and analytical evaluations. | Legitimate interests |
| 8 | Protect our rights, assets, and interests or those of third parties, including handling legal claims. | Legitimate interests |
6. Transfer of Personal Data to Third Parties
We may share your Personal Data with third-party service providers assisting with hosting, analytics, diagnostics, technical services, and storage.
Upon your request, we can transfer your details to third-party trading platforms, which will then process your Personal Data according to their own privacy policies.
We may also share Personal Data with affiliated companies or partners supporting the quality and delivery of our Services.
Personal Data may also be disclosed to government or regulatory authorities when legally required.
In cases of mergers, reorganizations, acquisitions, or similar transactions, Personal Data may be shared with prospective buyers, lenders, or investors.
7. Cookies and Third-Party Services
We may use third-party services (analytics, advertising, etc.) that also use cookies or similar technologies. Their practices are governed by their respective policies.
Cookies are small text files stored on your device to collect data about your browsing behavior, improve your user experience, and enable Website functionality.
Cookies may be session-based (deleted when the browser is closed) or persistent (stored for longer periods).
Types of Cookies:
| Type | Purpose | Additional Information |
| Strictly Necessary Cookies | Enable navigation, page access, and service functionality. | May collect login details; removed when browser closes. |
| Functionality Cookies | Remember preferences and settings. | Remain active until expiration. |
| Performance Cookies | Enable analytics and performance tracking. | Contain anonymized, non-identifiable data. |
Blocking and Removing Cookies
You can adjust browser settings to block or delete cookies. Popular browser instructions:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Blocking cookies may impact certain Website features.
ONLINE TRACKING NOTICE
AT THIS TIME, THIS SERVICE DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
8. Retention of Personal Data
We retain your Personal Data only as long as necessary to fulfill this Policy or meet legal requirements.
We may share your information with trading partners for up to 12 months, extendable for another 12 months with your consent.
We periodically review retained data to ensure it is deleted when no longer necessary.
9. Transfers of Personal Data to Third Countries
Your Personal Data may be transferred internationally. Redmont Luxentis will ensure appropriate protection, safeguards, and rights for such transfers.
If you are an EEA resident, transfers will occur only when:
- Destination countries are recognized as having adequate data protection;
- Transfers occur under binding agreements;
- Standard contractual clauses are implemented.
You may contact us for details on international transfer safeguards.
10. Protection of Your Personal Data
We implement strong technical and organizational measures to secure your data. However, no system is entirely free from risk, and we cannot guarantee complete security during data transmission.
We disclaim liability for indirect or consequential damages arising from unauthorized access or transmission errors beyond our control.
11. Links to Third-Party Websites
Our Website may link to external sites not governed by this Policy. We encourage reviewing their privacy policies before providing Personal Data.
13. Your Rights Regarding Personal Data
You are entitled to request access, correction, deletion, limitation of processing, or transfer of your Personal Data.
EEA Residents
If you reside in the EEA, you have additional rights including:
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to withdraw consent
- Right to object
- Right to lodge a complaint
Requests will be handled within one month, extendable by two months for complex cases.
We may request proof of identity before processing your request.
12. Updates to This Policy
We may modify this Policy periodically. Updated versions will be posted on the Website. Significant changes may also be communicated through additional notices.